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GET
Retrieve a WhatsApp conversation

Authorizations

Authorization
string
header
required

Your Wixzel Voice API key: Authorization: Bearer wv_live_.... Keys are scoped; grant only what the integration needs.

Path Parameters

id
string
required
Pattern: ^[0-9a-f]{24}$
Example:

"6a96a3ead6e886d42462dd3e"

Response

The conversation

id
string
required
Pattern: ^[0-9a-f]{24}$
Example:

"6a96a3ead6e886d42462dd3e"

object
enum<string>
required
Available options:
whatsapp_conversation
account_id
string
required
Pattern: ^[0-9a-f]{24}$
Example:

"6a96a3ead6e886d42462dd3e"

agent_id
string | null
required
Pattern: ^[0-9a-f]{24}$
Example:

"6a96a3ead6e886d42462dd3e"

contact
object
required
status
enum<string>
required
Available options:
open,
closed
started_at
string<date-time>
required

ISO 8601, always UTC.

Example:

"2026-09-01T12:00:00.000Z"

last_message_at
string<date-time>
required

ISO 8601, always UTC.

Example:

"2026-09-01T12:00:00.000Z"

closed_reason
string | null
required
message_count
integer
required
charged_micros
integer
required

Micro-USD. 1_000_000 = $1.00.

Example:

194000

meta_cost_micros
integer
required

Micro-USD. 1_000_000 = $1.00.

Example:

194000

messages
object[]

Returned when you get one conversation: up to its last 200 messages, oldest first.