Meetings

Send an agent to a meeting

Your agent joins a Zoom, Google Meet or Microsoft Teams meeting as a named participant, through your Attendee account (connect it first with POST /v1/meetings/integration). It hears everyone and speaks into the meeting, with the same voice, tools and knowledge as on a call.

By default (respond_when: "addressed") the agent speaks only after someone says its name, and for a short follow-up window after it last spoke.

Nothing is charged here, nor while the bot waits to be let in. Once it is in the meeting it is admitted like a realtime session (credit, your concurrent-call limit, the key’s spend limit) and billed like one, from that moment to the end. The meeting appears in GET /v1/calls with channel: "meeting", followed by a callCompleted webhook. Requires calls:write.

POST

meetings

Send an agent to a meeting

curl --request POST \
  --url https://api.voice.wixzel.com/v1/meetings \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "agent_id": "6a96a3ead6e886d42462dd3e",
  "meeting_url": "https://meet.google.com/abc-defg-hij",
  "bot_name": "<string>",
  "lead_id": "6a96a3ead6e886d42462dd3e",
  "metadata": {},
  "max_duration_seconds": 3600,
  "waiting_room_timeout_seconds": 1815,
  "signed_in": true,
  "wake_names": [
    "<string>"
  ]
}
'

import requests

url = "https://api.voice.wixzel.com/v1/meetings"

payload = {
    "agent_id": "6a96a3ead6e886d42462dd3e",
    "meeting_url": "https://meet.google.com/abc-defg-hij",
    "bot_name": "<string>",
    "lead_id": "6a96a3ead6e886d42462dd3e",
    "metadata": {},
    "max_duration_seconds": 3600,
    "waiting_room_timeout_seconds": 1815,
    "signed_in": True,
    "wake_names": ["<string>"]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    agent_id: '6a96a3ead6e886d42462dd3e',
    meeting_url: 'https://meet.google.com/abc-defg-hij',
    bot_name: '<string>',
    lead_id: '6a96a3ead6e886d42462dd3e',
    metadata: {},
    max_duration_seconds: 3600,
    waiting_room_timeout_seconds: 1815,
    signed_in: true,
    wake_names: ['<string>']
  })
};

fetch('https://api.voice.wixzel.com/v1/meetings', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.voice.wixzel.com/v1/meetings",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'agent_id' => '6a96a3ead6e886d42462dd3e',
    'meeting_url' => 'https://meet.google.com/abc-defg-hij',
    'bot_name' => '<string>',
    'lead_id' => '6a96a3ead6e886d42462dd3e',
    'metadata' => [
        
    ],
    'max_duration_seconds' => 3600,
    'waiting_room_timeout_seconds' => 1815,
    'signed_in' => true,
    'wake_names' => [
        '<string>'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.voice.wixzel.com/v1/meetings"

	payload := strings.NewReader("{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.voice.wixzel.com/v1/meetings")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.voice.wixzel.com/v1/meetings")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "id": "6a96a3ead6e886d42462dd3e",
  "object": "meeting",
  "session_id": "mt-5b0c7c0e-9d1f-4c52-8a9e-2f0d3a4b6c7d",
  "status": "joining",
  "agent_id": "6a96a3ead6e886d42462dd3e",
  "lead_id": "6a96a3ead6e886d42462dd3e",
  "meeting_url": "<string>",
  "platform": "zoom",
  "bot_name": "<string>",
  "bot_id": "<string>",
  "bot_state": "<string>",
  "respond_when": "addressed",
  "signed_in": true,
  "end_reason": "<string>",
  "error": "<string>",
  "duration_seconds": 123,
  "cost_micros": 194000,
  "metadata": {},
  "created_at": "2026-09-01T12:00:00.000Z",
  "joined_at": "2026-09-01T12:00:00.000Z",
  "ended_at": "2026-09-01T12:00:00.000Z"
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

Authorizations

Authorization

string

header

required

Your Wixzel Voice API key: Authorization: Bearer wv_live_.... Keys are scoped; grant only what the integration needs.

Body

application/json

agent_id

string

required

Pattern: ^[0-9a-f]{24}$

Example:

"6a96a3ead6e886d42462dd3e"

meeting_url

string<uri>

required

The join link: a Zoom, Google Meet or Teams meeting URL, passcode included where the link carries one.

Maximum string length: 2000

Example:

"https://meet.google.com/abc-defg-hij"

bot_name

string

The name shown in the meeting. Defaults to the agent's name.

Required string length: 1 - 100

lead_id

string

Existing lead to attribute the meeting to; merge fields resolve from it.

Pattern: ^[0-9a-f]{24}$

Example:

"6a96a3ead6e886d42462dd3e"

metadata

object

Your own identifiers, kept verbatim on the call and echoed in its callCompleted webhook. Never sent to the model.

Show child attributes

max_duration_seconds

integer

Hard cap on the agent's time in the meeting, from when it is let in. Defaults to 3600; at most 14400 (4 hours).

Required range: 60 <= x <= 14400

Example:

3600

waiting_room_timeout_seconds

integer

How long the bot waits to be admitted before giving up. Defaults to 600.

Required range: 30 <= x <= 3600

respond_when

enum<string>

addressed (the default): the agent speaks only after someone says its name, and for a short follow-up window after it last spoke; anything else it would have said is not played. always: it answers whatever it hears, for a one-to-one meeting.

Available options:

addressed,

always

signed_in

boolean

Sign the bot in before it joins (Google Meet and Teams). Defaults to the integration's signed_in_bots setting for the meeting's platform. true on a Zoom link is refused.

wake_names

string[]

Extra names that address the agent besides bot_name and the agent's name, e.g. how people shorten it.

Maximum array length: 5

Required string length: 2 - 60

Response

The meeting, with its bot joining

string

required

The meeting's call id: GET /v1/calls/{id} returns the same call, with its transcript.

Pattern: ^[0-9a-f]{24}$

Example:

"6a96a3ead6e886d42462dd3e"

object

enum<string>

required

Available options:

meeting

session_id

string

required

Example:

"mt-5b0c7c0e-9d1f-4c52-8a9e-2f0d3a4b6c7d"

status

enum<string>

required

joining until the bot is in or waiting, waiting_room while it waits to be admitted, in_meeting while it is in, then ended, or failed when it never got in or nothing was said.

Available options:

joining,

waiting_room,

in_meeting,

ended,

failed

agent_id

string

required

Pattern: ^[0-9a-f]{24}$

Example:

"6a96a3ead6e886d42462dd3e"

lead_id

string | null

required

Pattern: ^[0-9a-f]{24}$

Example:

"6a96a3ead6e886d42462dd3e"

meeting_url

string

required

platform

enum<string>

required

Worked out from the meeting link.

Available options:

zoom,

google_meet,

teams

bot_name

string

required

bot_id

string | null

required

The bot's id at your Attendee.

bot_state

string | null

required

Attendee's own last state for the bot, e.g. waiting_room, joined_recording, ended.

respond_when

enum<string>

required

Available options:

addressed,

always

signed_in

boolean

required

Whether the bot was sent signed in.

end_reason

string | null

required

Why it ended, e.g. meeting_ended, client, max_duration, could_not_join_meeting.

error

string | null

required

duration_seconds

integer | null

required

Billed seconds: from when the bot was in the meeting to the end.

cost_micros

integer | null

required

Micro-USD. 1_000_000 = $1.00.

Example:

194000

metadata

object | null

required

Show child attributes

created_at

string<date-time>

required

ISO 8601, always UTC.

Example:

"2026-09-01T12:00:00.000Z"

joined_at

string<date-time> | null

required

ISO 8601, always UTC.

Example:

"2026-09-01T12:00:00.000Z"

ended_at

string<date-time> | null

required

ISO 8601, always UTC.

Example:

"2026-09-01T12:00:00.000Z"

Send an agent to a meeting

curl --request POST \
  --url https://api.voice.wixzel.com/v1/meetings \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "agent_id": "6a96a3ead6e886d42462dd3e",
  "meeting_url": "https://meet.google.com/abc-defg-hij",
  "bot_name": "<string>",
  "lead_id": "6a96a3ead6e886d42462dd3e",
  "metadata": {},
  "max_duration_seconds": 3600,
  "waiting_room_timeout_seconds": 1815,
  "signed_in": true,
  "wake_names": [
    "<string>"
  ]
}
'

import requests

url = "https://api.voice.wixzel.com/v1/meetings"

payload = {
    "agent_id": "6a96a3ead6e886d42462dd3e",
    "meeting_url": "https://meet.google.com/abc-defg-hij",
    "bot_name": "<string>",
    "lead_id": "6a96a3ead6e886d42462dd3e",
    "metadata": {},
    "max_duration_seconds": 3600,
    "waiting_room_timeout_seconds": 1815,
    "signed_in": True,
    "wake_names": ["<string>"]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    agent_id: '6a96a3ead6e886d42462dd3e',
    meeting_url: 'https://meet.google.com/abc-defg-hij',
    bot_name: '<string>',
    lead_id: '6a96a3ead6e886d42462dd3e',
    metadata: {},
    max_duration_seconds: 3600,
    waiting_room_timeout_seconds: 1815,
    signed_in: true,
    wake_names: ['<string>']
  })
};

fetch('https://api.voice.wixzel.com/v1/meetings', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.voice.wixzel.com/v1/meetings",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'agent_id' => '6a96a3ead6e886d42462dd3e',
    'meeting_url' => 'https://meet.google.com/abc-defg-hij',
    'bot_name' => '<string>',
    'lead_id' => '6a96a3ead6e886d42462dd3e',
    'metadata' => [
        
    ],
    'max_duration_seconds' => 3600,
    'waiting_room_timeout_seconds' => 1815,
    'signed_in' => true,
    'wake_names' => [
        '<string>'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.voice.wixzel.com/v1/meetings"

	payload := strings.NewReader("{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.voice.wixzel.com/v1/meetings")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.voice.wixzel.com/v1/meetings")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"agent_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"meeting_url\": \"https://meet.google.com/abc-defg-hij\",\n  \"bot_name\": \"<string>\",\n  \"lead_id\": \"6a96a3ead6e886d42462dd3e\",\n  \"metadata\": {},\n  \"max_duration_seconds\": 3600,\n  \"waiting_room_timeout_seconds\": 1815,\n  \"signed_in\": true,\n  \"wake_names\": [\n    \"<string>\"\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "id": "6a96a3ead6e886d42462dd3e",
  "object": "meeting",
  "session_id": "mt-5b0c7c0e-9d1f-4c52-8a9e-2f0d3a4b6c7d",
  "status": "joining",
  "agent_id": "6a96a3ead6e886d42462dd3e",
  "lead_id": "6a96a3ead6e886d42462dd3e",
  "meeting_url": "<string>",
  "platform": "zoom",
  "bot_name": "<string>",
  "bot_id": "<string>",
  "bot_state": "<string>",
  "respond_when": "addressed",
  "signed_in": true,
  "end_reason": "<string>",
  "error": "<string>",
  "duration_seconds": 123,
  "cost_micros": 194000,
  "metadata": {},
  "created_at": "2026-09-01T12:00:00.000Z",
  "joined_at": "2026-09-01T12:00:00.000Z",
  "ended_at": "2026-09-01T12:00:00.000Z"
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

{
  "error": {
    "type": "invalid_request_error",
    "code": "agent_not_found",
    "message": "<string>",
    "request_id": "req_01HXYZ...",
    "param": "<string>",
    "doc_url": "<string>"
  }
}

Getting started

Guides

Carriers

Concepts

API reference

Send an agent to a meeting

Authorizations

Body

Response